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A Professional Team Who Serve Your Clients On Time.
Scenario:
You could be thinking of hiring a few extra hands for your products
which requires your staff to be IT trained. If each staff cost you
S$1500.00 a month and he/she has to service 20 clients (islandwide)
in a day, it is quite impossible. On the other hand, for example,
assuming that the staff can efficiently service 5 clients in a day
and your demand is set at 50 clients to be serviced in a day, you'll
have to hire 10 staff. And 10 staff will cost you S$15,000 per month,
that works to around S$180,000 every year on payroll alone. Not
to mention the delays that might result in sales lost or customer
frustration. We recommend you to outsource your technical to us
if your volume is not at a fixed pace. Take note, your clients might
not need servicing all the time. This means that if you clock a
lower volume, you'll still incur a very high manpower cost. We
can potentially save you up to 50% of the actual costing.
Plus
Point 1 : When you partner with us on technological outsourcing,
we provide you with all the manpower and expertise you need. Our
team can get started in as soon as 3 days upon agreement. You don't
have to worry about job volume, manpower and managing them. You'll
just concentrate on the business. Through systematic communication,
we are able to service jobs up to 40-50 per day, depending on the
complexity of the job, and still be on time.
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Failsafe Policy
Plus
Point 2 :We have a failsafe policy, this means that if one engineer
is engaged in 1 location with unexpected technical problems and
is required to solve it, another engineer takes over his job over
at the next location. We also send engineers to your premises, for
product technical training or retraining. This ensures that all
engineers possess on the job skills to deal in your projects.
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Seamless Partnership
Plus
Point 3: We are committed to the partnership by working the guidelines
you've set, workflow, customer handling, image and communications.
All you have to do is to furnish us with the tools (if any) for
the job and your tech objectives and we'll do the rest. We are also
transparent to your clients and take a ethical approach in our practice.
This means that our engineers will never ever sell anything unrelated
and unauthorised to your clients. Transparency wise, we are a flexible
team whereby you may request for us to wear your uniform or your
corporate accessories.
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Long Hours & Extended Support
Plus
Point 4: We have a team of motivated and initiated engineers. We
offer support even in late nights, non working days via Nuclear
Care, website and email.
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Open Pricing Structure
Plus
Point 5: Our pricing structure is open to discussion after studying
your work flow and job demands. Our end objective is to forge a
win win partnership with your company.
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Documentation
Plus
Point 6: We tailor make our Service Level Agreement (SLA) in relevance
to the scope of work required of us and it contains the Stakeholders,
Revisions, Business objectives, Support Policies and other clauses
as a assurance of our quality, service and both parties obligation.
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Outsourcing Services
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Support
- Islandwide
Onsite Support (most popular!)
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